Privacy Policy

Last Updated: February 17, 2025

Welcome to Design Incline, an interior design studio based in Incline Village, Lake Tahoe, serving clients in Nevada and California. Your privacy and security are important to us, and this policy outlines how we collect, use, and protect your personal information when you visit design-incline.com or engage with our services.

Information We Collect

We collect personal information to improve your experience and provide our interior design services. This may include:

✅ Personal Information – Name, email, phone number, and mailing address (collected when you fill out a contact form, book a consultation, or subscribe to our newsletter).

✅ Payment Information – If applicable, for purchasing design services or products. Payments are securely processed through third-party providers (e.g., Stripe, PayPal) and are not stored on our website.

✅ Website Usage Data – We collect non-personal information such as IP addresses, browser types, and how visitors interact with our site using tools like Google Analytics.

✅ Cookies & Tracking Technologies – We use cookies to enhance user experience, analyze traffic, and personalize content.

How We Use Your Information:

We use the information collected to:

Provide and manage interior design services
Schedule and confirm appointments
Respond to inquiries and customer service requests
Improve website functionality and user experience
Send marketing emails and newsletters (you can unsubscribe at any time)
Comply with legal and regulatory requirements

Data Protection
& Security

Data Protection & Security

We implement security measures to protect your personal data. However, no online transmission is 100% secure. While we take precautions, we cannot guarantee absolute security.

🔐 Our security measures include:

SSL encryption for data transmission
Secure third-party payment processing
Restricted access to personal data

Sharing & Third-Party Services

We do not sell, trade, or rent your personal information. However, we may share data with:

📌 Service Providers: Trusted third parties (e.g., email marketing platforms, payment processors, and design software providers) that help us operate our business.

📌 Legal Compliance: If required by law, we may disclose information to comply with legal processes or protect our rights.

Third-Party Services Used:

Google Analytics (for website traffic insights)
Wix (website hosting & CMS)
Stripe / PayPal (secure payment processing)
Social Media (e.g., Instagram, Pinterest, Facebook for marketing)

These providers have their own privacy policies, and we encourage you to review them.

We may use Google Ads, Meta (Facebook & Instagram) Ads, and other third-party advertising tools to promote our services. These platforms may use cookies and tracking pixels to serve ads based on your past interactions with our website.

You can opt-out of personalized ads through Google Ads Settings or the Digital Advertising Alliance (DAA) opt-out tool.

Your Privacy Rights

If you are a resident of California (CCPA) or Nevada, you have the right to:

Request access to the personal data we have collected about you.
Request correction or deletion of your personal information.
Opt-out of data collection or marketing communications.
Be informed of any data breaches that may impact your personal information

To exercise these rights, please contact us at:

rebecca@design-incline.com

We use cookies to improve website performance and user experience. You can opt out of non-essential cookies in your browser settings.

Types of Cookies We Use:

Essential Cookies – Necessary for website functionality
Analytics Cookies – Help us understand visitor behavior (Google Analytics)
Marketing Cookies – Used for targeted advertising

By using our website, you consent to our use of cookies.

Data Retention Policy

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. If you request deletion of your data, we will remove it unless retention is legally required or necessary for legitimate business purposes.

Email & Marketing Communications:

By signing up for our newsletter or contacting us, you may receive occasional design tips, special offers, and project updates. You can unsubscribe at any time by clicking the “unsubscribe” link in emails or contacting us directly. We do not send spam, and we never sell your information.

AI & Automated Decision-Making

We may use AI-powered tools for website analytics, chat responses, or design recommendations. However, all final design decisions are reviewed and approved by our expert interior design team. No fully automated decisions are made that significantly impact user rights or services.

Governing Law & Dispute Resolution:

This Privacy Policy and any disputes related to your use of our services are governed by the laws of the State of Nevada. Any claims must be resolved through binding arbitration or small claims court in Washoe County, NV, unless another jurisdiction is required by law.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or need to request updates or deletions, please contact us:

📍 Design Incline

📧 Email: rebecca@design-incline.com

📞 Phone: (775) 413-9202

📍 Address: 923 Tahoe Blvd, Suite 101, Incline Village, NV

We are happy to assist you and ensure your experience with Design Incline is transparent, secure, and enjoyable.

Thank you for trusting us with your interior design needs!